customer service job resume samples

I want to apply for a job and these are under the preferences. Sales, Customer Service, Retail. What's the difference between each? And what/which is the job where the person might walk around going "Can I help you?" and do the cashier as well....in a department store? Also, is this a good example of a resume...for someone with no work experience who just wants a summer job? http://jobsearch.about.com/library/samples/blhsresume.htm I remember they said something about achievements and volunteer work at school... Thanks in advance =)

During college I had 3 to 4 different jobs revolving around computers. Webmaster, technician, web developer, ISP customer services, etc... I was able to leverage this for my first entry-level computer oriented career job after I graduated college. After 8 years, I'm now looking for a new job... I became a manager there, and I got a lot of good experience with that company, but how do I reflect this in a resume? 1) Do I even mention the previous positions... most of my past jobs were less than a year long. and maybe next to the experience of my current company, i'm not sure it would compliment 2) Does anyone have sample formats for this kind of situations? any links? Thanks

Objective To achieve a position as a server, where my customer service skills and outgoing attitude and personality can be put to work at its best for the companies better being as well as my own. Qualifications Great Customer Service Skills • Multi Tasks • Great Attitude • Bi–lingual • Works Well Under Pressure • Team Player • Food Knowledge • MACRO Knowledge • Wine Knowledge Work History/Experience May 2008 to July 2008 - Black Angus Steak House, Chula Vista, Ca. Server - Welcomed and Greeted Guest - Provided quality customer service to guest - Took orders, made recommendations and announced specials - Was top up seller #1 in district for Margarita sales - Suggested wines samples - Input orders in MACRO - Served food and pre bussed tables - Provided final bill to guests, accepted payments, processed credit cards Feb. 2005 to Current -U.S. Air Force National Guard, Channel Island Air National Guard Base Camarillo Ca. Services Technician - Welcome and greets customers - Provides quality customer service to dining facility customers - Cooks - Buses tables - Serves Food April 2005 to April 08 -U.S. Air Force 30th Security Forces Squadron VAFB Lompoc, Ca Security Forces Augmentee - Armed up with a rifle and side arm to prepare for the worst on a daily basis - Responsible for making split second important decisions - Report writing on a daily basis - Maintained order and the protection of classified government installations around the base - Assisted and challenged individuals without a secret clearance 2004 to 2005 -Missouri Department of Corrections Moberly Correctional Facility, Moberly Missouri Correctional Officer I - Responsible for the protection/security of inmates - Assisted with inmate movement - Responsible for making split second decisions - Report writing on a daily basis 2004 to 2005 -Ricks Americana Grill, Moberly Missouri Server - Welcomed and greeted guests - Provided quality customer service to guest - Took orders, made recommendations and announced daily specials - Input orders in MACRO - Provided final bill to guests, accepted payments, processed credit cards 2000 to 2004 U.S. Navy HC-11 NAS North Island Coronado, CA Aviation Structural and Hydraulics Mechanic Education Feb 2007 to April 2007 -Services Technician School, Lackland Air Force Base, San Antonio TX (military school equivalent to a civilian Hotel and Restaurant Management course certification) - Certificate Acquired 2003 to 2004 - American Intercontinental University Online, Criminal Justice- Degree Not Acquired Feb 2000 to July 2000 –Naval Air Technical Training Center, NAS Pensacola Florida- Certificate Acquired

Summary of Qualifications: Delivery of superior customer service and support. Provided optimal assistance while solidifying the client experience resulting in referrals. Strong communication and interpersonal skills, also bilingual in English and Spanish. Experienced with Microsoft Office, can type 50 words per minute and knowledgeable with 10 key. Ability to work well with all levels of management and staff. Work well under extreme pressure with minimal supervision. Outstanding personal dynamics: friendly, determined, and loyal. If given the opportunity will give 110% towards becoming part of a team and becoming an asset to the company. Work Experience: ABC Lab, CA. Specimen Coordinator- June 2006 to Present Maintain confidential Laboratory and client information. Responsible for finding samples throughout the lab. In addition, help Clinical Lab Scientists set up and run the tests. Build worksheet templates and update data records into computer system daily utilizing company program Triple G, Outlook and Excel. Create efficient filing system for clients and company records. Lastly, answer phones and handle as appropriate. XYZ Bank, CA. Bank Teller December 2006-July 2007 Processed customer transactions within established guidelines. Identified and made sales referrals, recommended alternate channels, cross-sold bank services and products for XYZ Bank partners. Provided excellent customer service. Additional duties included safe deposit, merchant/vault, ATM processing, bonds and coupons, foreign currency and night drop. Also, answered phones and handled as appropriate. 123 Insurance Company, CA. Administrative Assistant- December 2004 to June 2006 Assisted brokers and officers. Processed life applications utilizing company program TAM and Outlook. Responsibilities included routing images utilizing image browser. As well as filing, copying of legal documents, mail sorting, and inter office deliveries. In addition, helped in the licensing department. Education: ABC Community College, CA. Major: Business Administration- Presently Attending. This is my regular resume::... Everytime I apply for a retail store at the mall or wherever for a part-time I never get a call back....Any suggestions would be greatly appreciate it....Thanks a bunch!!